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Make ourselves available to see you at
either your premises or ours. |
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Always welcome you to our offices with a
smile and offer you refreshments. |
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Call you back on the same day should we be
unable to deal with your enquiry immediately. |
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Keep you informed, through regular contact,
of the developments in your case. |
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Respect absolutely the confidentiality of
our working relationship. |
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Meet all agreed deadlines or let you know
well in advance of our inability to do so. |
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Ensure that you understand exactly how our
fees are calculated and how the work is
undertaken. |
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Not expect you to learn our technical
language, we prefer to use yours. |
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Always be here to help you |
